Lesson 11 投訴及索賠
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lesson 11 投訴及索賠 plaint and claim 01 here are several plaints about the latest shipment for you to handle. 這是最近一批貨的一些投訴,需要您處理。 單詞釋義 plaint [k?m?ple?nt] n. 投訴,抱怨 02 what if the plaint is about high price? 如果是關(guān)于價(jià)格過(guò)高的投訴,該如何處理? 語(yǔ)法提要 what if 在這里用于提出假設(shè),意思是“假如……怎么辦”“要是……將會(huì)怎樣”,其后的句子可以用一般現(xiàn)在時(shí),也可以用虛擬語(yǔ)氣,即用一般過(guò)去時(shí)或should 動(dòng)詞原形。 03 i am not very satisfied with your service. 我對(duì)你們的服務(wù)不太滿意。 類似表達(dá) i am not tent with your service. / your service is not so satisfactory. / your service made me feel uneasy. 04 he will sue the pany for damage. 他將控告那家公司,要求賠償損失。 單詞釋義 sue [su:] vt. vi. 起訴,控告 05 we have a plaint about the quality. 我們要投訴質(zhì)量問(wèn)題。 詞組釋義 plaint about... 關(guān)于……的投訴 06 what we do to pensate you? 我們要怎樣做才能補(bǔ)償您? 類似表達(dá) what we do to make you feel better? / how we make it up to you? 07 the goods you sent to us are far below the standard stipulated in the tract. 貴方運(yùn)來(lái)的貨物遠(yuǎn)遠(yuǎn)低于合同所規(guī)定的標(biāo)準(zhǔn)。 單詞釋義 stipulate [?st?pj?le?t] vt. vi. 在協(xié)議中規(guī)定,約定 08 a claim against the exporter for the she of goods will be lodged by us in two days. 我方兩天內(nèi)將向出口商提出貨物短缺的索賠。 詞組釋義 lodge a claim 提出索賠 09 they do have enough evidences for lodging the claim. 他們確實(shí)有足夠的證據(jù)提出索賠。 單詞釋義 evidence [?ev?d?ns] n. 證據(jù) 10 we are here on the purpose of making a claim of the latest shipment. 我們到這兒是來(lái)對(duì)最近的一批貨提出索賠的。 詞組釋義 make a claim 提出索賠 11 i'm afraid we couldn't sider your claim as requested for the evidence you provided is ie. 恐怕我們不能考慮貴方的索賠要求,因?yàn)橘F方所提供的索賠證據(jù)不充分。 單詞釋義 ie [?n??d?kw?t] adj. 不充足的,不適當(dāng)?shù)?/br> 12 we are pelled to reserve the right to lodge a claim against you. 我們不得不保留向貴方提出索賠的權(quán)利。 詞組釋義 be pelled to do 迫不得已去做,不得不去做 13 if your claim against us is reasonable, we'll be sure to settle it acc to the tract. 如果貴方向我方的索賠是合理的,我們一定按合同照辦。 單詞釋義 settle [?setl] vt. 解決,安排 vi. 定居,下沉 14 the two parties are w on the claim clause of the latest shipment. 雙方正在就最近一批貨的索賠條款進(jìn)行商議。 類似表達(dá) the claim problem of the latest shipment is under iation now. note ________________________________________________________________________________________________________________________________________________________________________